Privacy Policy
Effective date: May 18, 2026
This Privacy Policy explains how Grupo GAP handles personal information when you visit gaprealestate.com, contact us, submit an inquiry, or otherwise communicate with us.
Who We Are
Grupo GAP operates GAP Real Estate and related Costa Rica business activities involving real estate information, property advisory, buyer and seller coordination, and related consulting services.
For privacy questions or requests, contact us at info@gap.cr.
Information We Collect
The information we collect depends on how you interact with us. It may include your name, email address, telephone number, WhatsApp details, country of residence, company information, and communication history.
When you submit a property, buyer, seller, or project inquiry, we may also receive property details, location information, budget or financing discussions, and supporting materials such as photographs, maps, plans, or other documents you choose to provide.
Our website may automatically collect limited technical information, including IP address, browser type, device information, pages visited, and website-use data.
How We Collect Information
We may collect information when you submit a website form, contact us by email, telephone, or WhatsApp, send supporting documents, discuss a possible transaction, or use our website.
How We Use Information
We may use information to:
- Respond to inquiries and communicate with you;
- Review potential property, buyer, seller, or project opportunities;
- Coordinate discussions, due diligence, documentation, and potential transaction steps;
- Improve our website, services, and communications;
- Protect against fraud, abuse, misuse, or security incidents; and
- Meet applicable legal, regulatory, recordkeeping, or dispute-resolution obligations.
Submitting information does not mean that an inquiry or transaction has been accepted, approved, or guaranteed.
When We Share Information
We may share information when reasonably necessary to handle an inquiry, review a possible transaction, conduct due diligence, coordinate documentation, or support a potential closing process.
Recipients may include Grupo GAP personnel, legal counsel, appraisers, valuation professionals, title or registration professionals, due-diligence providers, technology and hosting providers, email and analytics providers, and other relevant counterparties.
We do not sell personal information to unrelated third parties for their own marketing purposes.
Cookies, Analytics, and Similar Technologies
Our website may use cookies, analytics tools, security tools, and similar technologies to operate the website, understand its use, and improve performance.
These tools may include Google Analytics, Google reCAPTCHA, and website-performance or security services. Those providers may collect technical, browser, device, or usage data under their own privacy policies.
You can manage or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.
Data Retention and Security
We retain information for as long as reasonably necessary for inquiry handling, relationship management, business records, legal compliance, dispute resolution, and legitimate business purposes.
We use reasonable administrative, operational, and technical safeguards designed to protect information. However, no website, email, messaging platform, storage system, or internet transmission can be guaranteed completely secure.
International Transfers
If you communicate with Grupo GAP from outside Costa Rica, your information may be processed in Costa Rica or in other jurisdictions where our service providers operate.
Your Privacy Requests
Subject to applicable law and reasonable identity-verification procedures, you may request access to, correction of, or deletion of certain personal information we hold about you.
To make a request, email info@gap.cr.
Third-Party Websites
Our website may link to third-party websites. Grupo GAP is not responsible for the content, security, or privacy practices of third-party sites.
Children’s Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
Contact
Grupo GAP
Email: info@gap.cr
Website: gaprealestate.com